Privacy Policy

1. Who we are

This website is operated by Virtual Pipeline Ventures, LLC, which also trades as VP Ventures (“VP Ventures,” “we,” “us,” “our”). We are an energy logistics and physical commodity business.

We are the party responsible for the personal information described in this policy. For readers in Europe, that makes us the data controller.

This policy covers vpventures.com and its subpages. It does not cover any third party website you reach by following a link from ours.

2. Information we collect

Information you give us

When you submit an enquiry form on this site, your answers go to our own server at vpventures.com. That server does not keep them. It composes an email to our sales address and passes your message on, so the only record of your enquiry is the email itself. There is no database of form submissions, and no outside form handling service sits in between.

We receive what you typed. Depending on the form, that is:

• Your name
• Your company
• Your email address
• Your phone number, where you provide one
• Anything you write in the message or deal description field

If you email or call us directly, we hold that correspondence in the ordinary course of business.

Information collected automatically

Like every website, this one runs on a web server that keeps standard access logs. These records are created automatically and include:

• Your IP address
• The date and time of the request
• The page or file requested
• Your browser type and operating system, as reported by your browser
• The referring page, where your browser sends one

We do not use these logs to build a profile of you or to track you across other websites. They exist so the site can be operated securely and so we can investigate faults and abuse.

An IP address can be personal information. Under California law and European law, it may count as personal data even though it does not name you. We say so here rather than claim that we collect nothing automatically, which would not be accurate for any website.

VPVData

The VPVData link in our navigation takes you to a separate service on its own domain, vpvmarket.com. That service has its own terms and its own privacy policy, and it keeps you signed in using storage in your browser. None of that is governed by this policy, and nothing on this website collects information on its behalf. If you use VPVData, read its policy as well as this one.

What we do not collect

We do not knowingly collect sensitive personal information as California law defines it, including government identifiers, financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, union membership, health information, or the contents of your private communications. Please do not send such information to us through a web form.

3. Cookies

This website runs no analytics, no tag manager, no advertising tags, no tracking pixels, and no session recording or heat mapping tools. Nothing here profiles you or follows you to other websites.

One cookie is set, by the hosting platform rather than by us, and it is necessary for the site to work:

This cookie is strictly necessary to serve the site. We did not add it and we do not read it. It is part of how the hosting infrastructure routes traffic, the same way a street address determines which building your post arrives at. It carries no advertising identifier, it is not used for analytics, and it is not shared with anyone for marketing.

Apart from that cookie, this website stores nothing in your browser. It does not write to local storage or session storage on any page.

Assets that many websites load from third party servers, including web fonts, are served from our own domain instead. The practical effect is that loading a page here does not report your visit to any outside company.

The VPVData link in our navigation leads to a separate service on its own domain, vpvmarket.com, which sets its own cookies and browser storage under its own policy. That is outside this website and outside this policy.

If this ever changes, this page changes the same day. We will not add an analytics tool, advertising tag, or any other tracking technology to this site without updating this section before or at the same moment it goes live.

4. How we use your information

We use personal information only for the purposes below.

We do not use your information for automated decision making that produces legal or similarly significant effects, and we do not profile you for advertising.

5. Categories of personal information

This table sets out, for the twelve months preceding the date at the top of this page, the categories of personal information we collect, where it comes from, why we collect it, and who may receive it. The category names follow California’s statutory list.

6. We do not sell or share your personal information

We have not sold personal information in the twelve months preceding the date at the top of this page, and we do not sell it now.

We have not shared personal information for cross-context behavioural advertising in that period, and we do not share it now. “Share” here carries the specific meaning California law gives it, which concerns advertising that follows you across different sites.

We do not sell or share the personal information of anyone under 16, because we do not knowingly collect it at all.

Because we neither sell nor share personal information, there is nothing for you to opt out of. We have not provided a “Do Not Sell or Share My Personal Information” link for that reason. If this ever changes, we will add that link and update this page before the change takes effect.

7. Who we disclose information to

We disclose personal information only in these circumstances:

• Service providers. Companies that host this website, deliver our email, and provide comparable infrastructure. They act on our instructions, may use the information only to provide the service to us, and may not use it for their own purposes. This website is built and deployed on Replit and served through Google Cloud, which means your enquiry passes through their systems on its way to us. We use no outside form handling service and no marketing or advertising platform.
• Professional advisers. Lawyers, accountants, auditors and insurers, where a matter requires it and under a duty of confidence.
• Counterparties and affiliates. Where you are negotiating or performing a transaction with us, the information necessary to that transaction, including with affiliated entities involved in it.
• Legal requirements. Where we are required by law, court order, or a lawful request from a public authority, or where disclosure is necessary to establish, exercise or defend legal claims.
• Business transfers. If our business or its assets are merged, acquired or reorganised, information may pass to the successor. We would give notice on this page before your information became subject to a different privacy policy.

We do not disclose personal information to data brokers, advertising networks, or anyone wanting it for their own marketing.

8. How long we keep it

We keep personal information only as long as there is a reason to.

Where we no longer need information but cannot delete it immediately, for example because it sits in a backup, we isolate it and delete it when that backup cycles.

9. Security

We take reasonable measures to protect personal information against loss, misuse and unauthorised access. These include encryption of traffic to and from this site using HTTPS, restricting access to enquiry records to people who need it, and keeping our platforms current.

We will not tell you that our systems are impenetrable, because no system is. If a breach affecting your personal information occurs, we will notify you and the relevant authorities where the law requires it.

10. Your rights in California

If you are a California resident, you have the rights below. You may exercise them whether or not we are a “business” as the California Consumer Privacy Act defines that term, because we would rather honour the request than argue about thresholds.

• Know. Ask what personal information we have collected about you, where it came from, why we collected it, and who we disclosed it to.
• Access. Get a copy of the specific pieces of personal information we hold about you.
• Delete. Ask us to delete personal information we collected from you, subject to the exceptions the law allows, such as completing a transaction or meeting a legal obligation.
• Correct. Ask us to fix personal information about you that is inaccurate.
• Opt out of sale or sharing. We do not sell or share personal information, so there is nothing to opt out of. The right is listed here for completeness.
• Limit the use of sensitive personal information. We do not collect sensitive personal information, so this right has nothing to operate on.
• No retaliation. We will not deny you service, charge you a different price, or give you a lower quality of service because you exercised any of these rights.

If you live in another state

Several other states have passed privacy laws granting residents similar rights, and more do so each year. Rather than track which one applies to you, we extend the rights above to anyone who asks, wherever you live. Use the same process below.

How to make a request

Email sales@vpventures.com and put “Privacy Request” in the subject line so it reaches the right person without delay. You can also write to us at the postal address in section 16, or call the number there.

We will acknowledge your request within 10 business days and respond substantively within 45 calendar days. If we need more time we will tell you why within that first 45 days and may take up to a further 45 days, for a maximum of 90 days in total.

Before we act we need to be reasonably sure the request comes from you. We will ask you to confirm details we already hold. We will not ask you to create an account to make a request, and we will not use what you send us for verification for anything else.

An authorised agent may make a request on your behalf if they provide written permission signed by you, and we may contact you directly to confirm it.

11. Your rights in the European Economic Area and the United Kingdom

If you are in the EEA or the UK, you have the right to access your personal data, to have inaccurate data corrected, to have data erased in certain circumstances, to restrict or object to how we process it, and to receive data you gave us in a portable form.

Where we rely on legitimate interests, you may object, and we will stop unless we have compelling grounds that override your interests. Where we rely on consent, you may withdraw it at any time, which does not affect processing carried out before you withdrew it.

Use the same contact details in section 16. You also have the right to complain to your national data protection authority, though we would appreciate the chance to resolve the matter first.

International transfers

We operate internationally and our service providers may process information in the United States and other countries whose data protection laws differ from those where you live. Where we transfer personal data out of the EEA or the UK, we rely on appropriate safeguards, which in most cases means the European Commission’s Standard Contractual Clauses or the UK Addendum to them. You may ask us for details of the safeguards applying to a particular transfer.

12. Global Privacy Control and Do Not Track

Some browsers and extensions send an automated signal, such as Global Privacy Control, telling a site not to sell or share your information. We do not sell or share personal information in any event, so there is nothing for such a signal to change. We honour it where it applies.

There is still no accepted standard for how a site should respond to a “Do Not Track” browser header. We do not track you across other sites, so the question does not arise for us.

13. Children

This site is directed at businesses and is not intended for anyone under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

14. Links to other sites

Our pages may link to third party sites, including the LinkedIn profiles of our team. We do not control those sites and this policy does not apply to them. Read their privacy policies before giving them information.

15. Changes to this policy

We review this policy at least once a year, and we update it whenever our practices change. The date at the top of the page always reflects the current version.

If we make a change that materially affects how we handle information we already hold about you, we will give notice on this page before it takes effect. We do not add any analytics, advertising, or tracking technology to this site without updating this page the same day.